Terms & conditions
Terms and Conditions
All prices shown are in UK pounds sterling.
Refunds and Exchanges
Due to the nature of our business, and the fact that most items contain secrets of the tricks and how they are done and can be performed, we cannot normally offer any refunds or exchanges on items purchased unless they are faulty. If you receive goods which you consider faulty, please contact us in the first instance - Tel 07747 882983 (+44 7747 882983 from outside the UK). If we cannot take the call please leave a voice message and we will get back to you as soon as possible.
Faulty items should be returned to:
The Magic Trick Shop
21 Hall Close
Rutland LE15 0DY
We will normally suppply a replacement for a faulty item, but on the rare occasions where we are not able to offer a replacement we will refund the cost of any item damaged in transit or found to be faulty, providing this is returned to us via Royal Mail within fourteen working days of receipt of order but you must contact us before returning the item to the above address with all the necessary details.
All refunds will be processed within fourteen working days. Return shipping costs need to be paid by the purchaser.
We aim to offer an efficient and courteous service to our customers. It is our policy to acknowledge all orders and notify you upon despatch. If our service falls below that to which you have a right to expect, or you have any suggestions for the improvement of this site, please contact us.
If you unhappy with the service you receive from TheMagicTrickShop.co.uk, please contact us immediately in order that we can rectify the situation. All emails we be responded to as soon as practical. We will also keep you informed of everything we are doing to correct the situation until the problem has been resolved.
We are committed to protecting your privacy. We will only collect information that you give at the time of ordering or registering with us (in accordance with the Data Protection Act 1998).
The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Your details will not be passed on to any third parties. We may, however, periodically email you with information relating to this website and any forthcoming affiliated sites. If you wish to be removed from any mailing lists, please contact our sales team.
For security purposes all credit card transactions are handled via a secure server and processed by Paypal, our online clearing agents. TheMagicTrickShop.co.uk have no access to your credit card details.
The above terms and conditions do not affect your statutory rights.
If you have any further queries relating to this site, please contact us.
Many thanks for visiting.
We have a minimum shipping charge of £4.50 for any purchase.
Depending on your location we charge a simple percentage figure for all shipping
Within the UK the shipping charge is 15% of the purchase price (minimum £5.95)
Within Europe the shipping charge is 25% of the purchase price (minimum £5.95)
Outside Europe the shipping charge is 35% of the purchase price (minimum £5.95)